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What Goes in a Brand Voice Document, and How to Build One for a Person

Oct 20, 2026

Three pages, thirty minutes of the leader's time, and one owner on staff keep a voice from drifting when the role changes.

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The People Who Voted for You Should Still Recognize You

Sep 1, 2026

What gets lost between the swearing-in and the first hundred days, and four tests that keep an elected official sounding like themselves online.

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Look at Who You Handed It To

Aug 18, 2026

Most institutions have a digital presence. Far fewer have digital capacity, and you can tell which one by who they handed the work to.

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The BuzzFeed Era Is Over. Most Brands Are Still Speaking Its Language.

Apr 28, 2026

The Onion's deal to take over Infowars marks the end of one media era. Most brand content still sounds like the one that came before it.

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Chappell Roan Was Hit With the Same Bot Infrastructure as Taylor Swift

Apr 14, 2026

A viral post about Chappell Roan spread fast, and the analysis that followed points to the same bot infrastructure used against Taylor Swift.

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How a Misinformation Attack Actually Works

Mar 31, 2026

One fake post about free insulin erased $15 billion in market value. Misinformation attacks follow a pattern, and here are its five stages.

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You Don't Have a Misinformation Strategy. You Have a Crisis Plan.

Mar 17, 2026

Most misinformation plans only activate after a false narrative has already spread. A real strategy starts well before that moment.

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The World Already Knows Misinformation Is a Threat. Brands Haven’t Caught Up Yet.

Mar 3, 2026

Pew found a median of 72% of adults across 25 countries see false information online as a major threat to their nation. Brands are still behind.

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Stop Chasing Platforms. Start Choosing Your Rooms.

Nov 29, 2025

What Pew's 2025 social media data means for leaders deciding where to show up.

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He Called Us "My Girls": What Steve Madden Taught Us About Personal Branding

May 24, 2025

An unpolished podcast interview, and what it shows about letting people meet the person behind the brand.

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What it takes to run a brand online, not just start one.

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